Facilities

The Bow Street Mall Multi-Storey Car Park entrance is located on Thiepval Road. The car park offers ample parking spaces, 7 days a week. There are designated spaces that provide additional room to assist blue badge holders and also customers with young children and babies.

Please remember to pay for your parking at a pay-station before returning to your car. These are located on the ground floor, near the lifts. Do not insert your ticket, the machine has a scanner, simply hold your ticket to the light so that the machine can read the barcode.

If you are employed at Bow Street Mall, or within Lisburn City Centre, please email us to find out more about our parking offers. Contact us by email at info@bowstreetmall.co.uk or telephone 02892 675438 for more information.

The public toilets are located on the ground floor, just off the main mall close to Primark. Our toilets offer clean, modern facilities and include toilets and equipment designed for those with a disability or those with young babies. We also offer a Changing Places facility, complete with height adjustable changing bench, sink, toilet and a hoist.

The Shopmobility / Wheelchair service is located on the ground floor near the Antrim Street entrance.

What is Shopmobility?

Shopmobility Lisburn is a scheme providing powered scooters, wheelchairs and manual wheelchairs. These aids enable people with mobility impairments to shop and use other facilities in Bow Street Mall and Lisburn city centre.

Who can use Shopmobility?

Anyone with mobility problems can use Shopmobility, whether through permanent or temporary impairment, illness, accident or age.

When is it open?

Please visit the Shopmobility website for current opening hours.

How much does it cost?

“Nothing”, however, as Shopmobility Lisburn is a charity, any and all donations are gratefully received. All money raised is used to improve the service, purchase new mobility aids and help towards the running costs of the scheme.

Registration

You will be required to register at the Shopmobility Lisburn desk, for insurance purposes. Proof of identity, (e.g. driving licence, pension book etc.), must be provided when you register.

If you are not familiar with the use of powered scooters or wheelchairs, there are volunteers willing to show you how to use them. When you are comfortable and confident, Bow Street Mall and Lisburn city centre awaits you!

Bookings

It is advisable to book in advance on peak shopping days, to ensure a suitable mobility aid is available. Our security team can take bookings outside normal opening hours.

Arriving by mini-bus or community transport

There are set down points outside the Antrim street main entrance. We can arrange to meet you on request, with any mobility aids that may have been pre-booked.

Want to know more?

If you wish to know more about the service contact Shopmobility Lisburn at:

Shopmobility Lisburn – Bow Street Mall

• Tel – 028 9267 5438 (The Coordinator)
• Visit – www.shopmobilitylisburn.com
• Email – shopmobilitylisburn@hotmail.co.uk

Bow Street Mall Management Office

• Tel – 028 9267 5438
• Email – info@bowstreetmall.co.uk

Volunteers

If you would like to volunteer your help, please contact Shopmobility Lisburn.

Donations

Shopmobility Lisburn is a charity, and relies on fund raising to cover costs. If you wish to donate equipment or make a donation towards running costs, please contact Shopmobility Lisburn.

Location – within Bow Street Mall

Shopmobility Lisburn at Bow Street Mall is now located on the first floor carpark with access at the 3 passenger lifts by the Antrim Street doors.

There are two ATMs situated on the ground floor, adjacent to the car park lifts. Another ATM is located inside Poundland, beside the Bow Street entrance.